Developed company ERP platform currently tracking 86M in digital assets. Decreased underwriting processing time by 80% through new internal application. Saved 136K annually by introducing a new contracting solution. Implemented KYC requirements for 1000+ customers securing 250M in origination capital.
Managed a team of 8 product leaders across 5 cross-functional scrum teams. Restructured product manager's areas of ownership for 100% coverage of all company products. Created product strategy with key stakeholders for unified product roadmap and company initiatives. Deprecated 1500 legacy APIs by creating a GraphQL ecosystem and reduced API response time from 7 seconds to 1. Coordinated migration of 5.5M from legacy e-commerce extensions & platforms to cloud-based infrastructure.
Secured $24M of revenue by building cloud-based reservation and trip management platform enabling visibility into 3M+ passengers. Brokered 25,000 trips a month to drivers by constructing a nationwide B2B marketplace; removed manual agent involvement on 60% of trips. Laid groundwork to remove $2.3M of call center cost via an AI-powered virtual assistant resolving 45% of inbound calls.
Migrated 6 legacy applications into 1 modern cloud-based solution. Reduced software expense by over 400% by moving non-labor intensive API services to serverless functions. Managed backlog requirements for international teams across 4 different time zones.
Co-Founded a company that grew from 0-$100 million acquisition. Created business strategy for business text message and reputation management platform. Raised seed capital of 500K for start-up costs. Merged acquired company assets and products into scalable standard with unified development lifecycles. Migrated legacy products and 200K of ARR to new cloud-based platform.
